Privacy Policy Dunure House
Last Updated: 16th July 2026
At Dunure House, we are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use and protect your information when you visit our website, contact us or make a booking.
By using this website, you agree to the practices described in this policy.
Who We Are
Dunure House is a private holiday accommodation located in Dunure, South Ayrshire, Scotland.
If you have any questions regarding this Privacy Policy or your personal information, please contact us using the details on our Contact page.
Information We Collect
Depending on how you interact with our website, we may collect:
Information You Provide
This may include:
- Name
- Email address
- Telephone number
- Booking dates
- Number of guests
- Any information included within your enquiry
Information Collected Automatically
When visiting our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Referral source
- General location (country/city only)
This information helps us improve our website and visitor experience.
How We Use Your Information
We use your information to:
- Respond to enquiries
- Process accommodation bookings
- Communicate before and after your stay
- Improve our website
- Prevent fraud
- Meet legal obligations
- Provide customer support
We only collect information that is necessary.
Booking Information
If you make a booking directly through Dunure House, we may collect additional information required to manage your reservation.
This information is used solely for booking administration and guest communication.
If you book via Airbnb or another third-party booking platform, your information is also subject to their respective privacy policies.
Payment Information
If payments are processed through secure third-party providers, Dunure House does not store your payment card details.
All payment processing is handled securely by the relevant payment provider.
Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Remember website preferences
- Analyse visitor behaviour
- Improve website performance
- Measure marketing effectiveness
You can manage or disable cookies through your browser settings at any time.
For more information, please see our Cookie Policy.
Google Analytics
We may use Google Analytics to understand how visitors use our website.
Google Analytics may collect anonymous information such as:
- Pages visited
- Time spent on the site
- Device type
- Browser
- General location
This information cannot normally identify you personally.
Contact Forms
When you complete our contact form, we collect the information you choose to provide.
We only use this information to respond to your enquiry and provide the services you have requested.
Email Communications
If you choose to subscribe to our newsletter or marketing emails, we may occasionally send:
- News
- Special offers
- Property updates
- Local travel inspiration
You can unsubscribe at any time using the link included in every email.
We will never send unsolicited marketing emails.
Sharing Your Information
We never sell your personal information.
We may share limited information with trusted service providers where necessary, including:
- Website hosting providers
- Booking systems
- Payment processors
- Email service providers
- Analytics providers
These organisations are required to protect your information.
Data Security
We take reasonable technical and organisational measures to protect your information from:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
While no online system can be guaranteed completely secure, we continually work to protect your information.
Data Retention
We only keep personal information for as long as necessary to:
- Provide our services
- Meet legal obligations
- Resolve disputes
- Maintain business records
Information is securely deleted when no longer required.
Your Rights
Under UK data protection law, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict processing
- Object to processing
- Request a copy of your data
- Withdraw consent where applicable
To exercise any of these rights, please contact us.
Third-Party Links
Our website may contain links to external websites, including:
- Airbnb
- Local attractions
- Restaurants
- Tourism organisations
- Social media platforms
We are not responsible for the privacy practices of these websites.
We encourage you to read their privacy policies before providing personal information.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us through our Contact page.